News & Announcements

CSA will do our best to keep you updated via our communication resources to the extent that these services are available. Which include:

Communications from CSA should be secondary to the messages passed from government officials via local TV, radio and emergency management websites. Please monitor local radio and television stations and follow the instructions of emergency officials.

UPDATE AS of 3:55 PM Tuesday September 15th, 2017 

UPDATE AS OF 3:26 PM Friday September 15th, 2017 

Town of Hilton Head moving forward with Emergency Beach Fill Project in Sea Pines Dear Sea Pines Property Owners, Prior to Hurricane Irma, The Town of Hilton Head was progressing well with their beach fill project in Sea Pines. This project was being performed to correct issues caused to select areas of our Sea Pines beach due to Hurricane Matthew. The project was temporarily put on hold due to the expected landfall of Hurricane Irma. Now that Hurricane Irma has passed a new set of issues has been created in the same area. Hurricane Irma caused a significant amount of damage to the beach in Sea Pines. The Town of Hilton Head has agreed to resume the project once again effective immediately, and here are the basic details of the project as we understand it. The Town will first work under their existing permits to restore the planned area to the levels previously planned, with some additions. The project footprint currently remains the same (Tower Beach to East Beach Lagoon), but further analysis is being conducted that may change the footprint. Work will begin at Green Wing Teal and will proceed northwards towards East Beach Lagoon. It is expected that this area will be completed by mid-October. Debris removal by contractors began yesterday 9/14/17. No work, including temporary repairs, should be made to any boardwalks at this time. Property owners should not move debris to the impacted beach area, current conditions have been documented by the Town. The dredge used to complete this work has re-mobilized and is currently back in the area and shore dredge pipe will be moved starting today 9/15/17. Dredging will commence tomorrow Saturday 9/16/17 (please note crews will be working 24 hours a day). Property owners, guest and visitors are asked to please not enter active work zones or attempt to directly contact machine operators. This is an active and fluid emergency action caused by Irma.  We will do what we can to keep you informed, but things may change without notice. We appreciate your cooperation and support while this important work is being performed! Thank you,

UPDATE AS OF 9:55 AM FRIDAY September 15th, 2017 
CSA Allows For Temporary Commercial Vendor Passes To Be Called in by Property Owners Who Suffered Damages From Irma

UPDATE AS OF 4:18 PM THURSDAY September 14th, 2017

 

UPDATE AS OF 5:25 PM Wednesday September 13th, 2017

The following boardwalks/ beachwalks sustained damage from Hurricane Irma and are temporarily closed. CSA is working with a contractor to make temporary repairs where possible.

The following Beachwalks and Boardwalks are closed at this time due to damages:

42a, 41a, 41, 40, 39, 33a, 31, 29, 26, 25, 23, 22, 21, 19, 13

The following beachwalk access paths are temporally flooded, preventing access. We will notify the community once they are re-opened.

12, 45, 46 and 47

Please refrain from using the above listed beachwalks and boardwalks until further notice.

Bret Martin,

CSA President

• Our admin office is functioning under normal operating hours Monday-Friday from 7:30 AM-4:30 PM. (Please note the Sea Pines ARB office remains closed at this time)
• The CSA Admin office can be reached by calling 843-671-1343.
• Please know that we are receiving a high influx of calls at this time, please be patient with our staff.

• Sea Pines Security has resumed normal operations and our dispatch office can be reached by calling 843-671-7170.
• Beginning tomorrow 9/13/17 at 7:00 AM, Sea Pines gate sales operations will resume. Please contact our security office if you have questions regarding this process.
• To report a flooded roadway or to report a downed tree blocking the roadway, please contact Sea Pines Security.
• The roadways previously noted that were impassable have re-opened, however we ask that you use caution while driving on all roadways in Sea Pines. Our staff will continue to monitor roadway conditions and may close roadways as needed.

• The CSA Gate Pass Office has resumed normal operations and is open 7 days a week from 7:00 AM-11:00 PM.
• The CSA Gate Pass Office can be reached by calling 843-671-7277.
• Property owners may now once again call in guest passes for their guest.
• Property owners are reminded that gate passes cannot be called in for contractors. The daily gate fee for commercial vendors to access Sea Pines is $10 or the contractor may purchase a commercial contractor decal from CSA.

• The CSA Maintenance Office is open Monday-Friday from 7:30 AM-4:30 PM.
• To report a maintenance issue please contact us at 843-671-7849 or email us at csamaintenance@csaseapines.com" target="_blank" rel="noopener">csamaintenance@csaseapines.com.
• Our maintenance staff is working diligently to clear blocked drained and clear debris from CSA managed roadways.

• Six Oaks Cemetery has not yet been cleared of storm debris and has areas that remain flooded due to storm surge. Six Oaks is not open to the public at this time, please refrain from visiting Six Oaks Cemetery until further notice.

• For the safety of our property owners, guest and visitors, The Sea Pines Forest Preserve is temporarily closed until further notice due to areas that remain flooded from storm surge. We will notify you when an anticipated re-open date is set, until then please refrain from visiting the Sea Pines Forest Preserve until further notice

Below is an updated list as of 11:05 AM (9/12/17) of roadways/ areas that remain impassable due to the standing flood waters. Do not attempt to drive through these roadways as they are impassable to motor vehicle traffic. This is for your safety.

In addition to the flooded roadways/ areas above, we ask that you also be cautious of roadways not on this list. Our staff will continue to monitor conditions and close roadways as needed.

The Sea Pines Security Department is taking security calls and can be reached at 843-671-7170. To report a flooded roadway or to report a downed tree blocking the roadway, please contact Sea Pines Security.

Thank you,

Community Services Associates

The following is a list of roadways/ areas as of 9:50 AM this morning (9/12/17) that were impassable due to the remaining flood waters. Do not attempt to drive through these roadways as they are impassable to motor vehicle traffic. This is for your safety.

In addition to the flooded roadways/ areas above, we ask that you also be cautious of roadways not on this list. Our staff will continue to monitor conditions and close roadways as needed. We are working diligently with a limited amount of CSA staff to clear our catch basins. Our stormwater system was built to handle rain events, not surge flooding. For the areas with standing flood waters, there is no anticipated timeframe as to when current flood waters may recede.

Mandatory Evacuation Order Lifted Effective 9:15 AM on 9/12/17

 

Dear Sea Pines Property Owners,

This morning the Governor of South Carolina and the Mayor of Hilton Head Island determined it was time to lift the mandatory evacuation order for the Island effective this morning (9/12/17) at 9:15 AM. (View the Mayor’s Information release here) Recovery efforts are underway in Sea Pines following Hurricane Irma, crews from multiple organizations are working as diligently as possible to ensure Sea Pines is safe for property owner return.

We experienced high winds, heavy rain and high storm surge from Hurricane Irma throughout many areas of Sea Pines. Currently there are still trees and limbs down on the roadways and excessive amounts of debris have been pushed inland from our waterways from the storm surge throughout the community. Some areas remain without power services.

Our biggest concern at this point is the standing storm surge waters that remain present in many locations throughout the community. The following is a list of roadways/ areas as of 9:50 AM this morning (9/12/17) that were impassable due to the remaining flood waters. Do not attempt to drive through these roadways as they are impassable to motor vehicle traffic. This is for your safety.

In addition to the flooded roadways/ areas above, we ask that you also be cautious of roadways not on this list. Our staff will continue to monitor conditions and close roadways as needed. Some roadways have sections that may have washed away and many roads still have debris on them.

We are working diligently with a limited amount of CSA staff to clear our catch basins. Our stormwater system was built to handle rain events, not surge flooding. For the areas with standing flood waters, there is no anticipated timeframe as to when current flood waters may recede.

Should you choose to re-enter Sea Pines know that there are many unsafe areas.  We are closing roadways that are impassable. We urge you not to return to Sea Pines at this time if you have alternative options.  We also recognize that for some of you circumstances may not allow you to stay away.  Our focus will be restoring services to the best of our abilities.

At this point there will not be any level of service which you have become accustomed.  Debris pickup will not be available for some time and may need to drastically change and at least be significantly delayed.

We are currently working with a very limited staff on site, most of them are in the same position that you are in.  The CSA Administration office, Sea Pines Gate Pass office, Sea Pines ARB office remain closed until further notice, until our staff can return from evacuation. We will notify you as to when these locations will re-open.  The Sea Pines Security Department is taking security calls and can be reached at 843-671-7170.

We ask that you be self-sufficient and we ask that you be safe, as we work to reestablish community services.

Information will be sent soon regarding restrictions within Sea Pines.  These restrictions may change for your safety and the safety of others.  Please be safe, patient and courteous.

We will get through this.

Sincerely,

Bret Martin,

CSA President

Governor McMaster expected to hold a press conference at 10:00 AM. Sheriff P.J. Tanner will follow immediately after

View the full information release from the BCSO here. 

The Sea Pines Security Dispatch phone line has now been restored and our dispatchers are now taking security calls.

To contact the Sea Pines Security Department, please call 843-671-7170.

Sea Pines remains under a mandatory hurricane evacuation order.

Road blocks are in place on 278 restricting access into Hilton Head Island.

To determine when you can return Hilton Head, please call the Beaufort County Sheriff’s Office Emergency Management Department at 1-800-963-5023 to determine when and if it is safe to return to the area.  

When re-entering please make sure to bring either your photo ID with your local address or a utility bill with your name and Island address to re-enter the Island.

(PLEASE DO NOT ATTEMPT TO ENTER HILTON HEAD ISLAND UNTIL THE ALL CLEAR MESSAGE IS GIVEN FROM EMERGENCY OFFICIALS)

Dear Sea Pines Property Owner,

This is your CSA Sea Pines Director of Communications, Amanda Sutcliffe-Jones writing to provide you with some important updates.

CSA deployed our advance party from the CSA Command Center in Bluffton, SC to Sea Pines and they have safely made it to Sea Pines. This group is made up of a limited number of staff members from CSA maintenance and Sea Pines security employees who had the proper credentials to return to Hilton Head Island.

Led by CSA President, Bret Martin, our Director of Safety and Security, Toby McSwain and our Director of Maintenance, Russell Fredericks, this group is just beginning to access the damages within Sea Pines and establishing a priority list. Their priority will be to assist in the clearing of roadways/ drainage systems, community areas and to begin to reestablish community services to Sea Pines. Our command center has been established in the CSA Administration Building at 175 Greenwood Drive.

Key Messages From the CSA Advanced Return Team:

An order from the Mayor’s office for re-entry onto the Island will not occur until the Governor has first lifted the mandatory evacuation order for the Beaufort County barrier islands AND the Emergency Room at the Hilton Head Hospital is open and operational. There are also other critical deciding factors to include: inspection of the bridges and the causeway by the SCDOT, adequate provision of power, water and sewer utilities as determined by the Emergency Operations Center Team in coordination with the PSD’s, advance teams’ inspections of critical infrastructure facilities, including the Hilton Head Hospital, seven Fire Stations, critical storm water facilities including pump stations and major arterials. This comprehensive process is outlined in our Disaster Recovery Plan.

*Re-entry is a prescribed process. There are defined groups and priorities, each color-coded.

Please note, there is no specific category for business owners and operators. Some business owners are in possession of a certain determination about re-entry privileges from the Secretary of State of South Carolina. This will not allow re-entry onto the barrier island of Hilton Head until such time as announced by the Mayor. Re-entry decisions for these individuals and the general public will be determined real-time based upon conditions.

To determine when you can return Hilton Head, please call the Beaufort County Sheriff’s Office Emergency Management Department at 1-800-963-5023 to determine when and if it is safe to return to the area.  

When re-entering please make sure to bring either your photo ID with your local address or a utility bill with your name and Island address to re-enter the Island.

(PLEASE DO NOT ATTEMPT TO ENTER HILTON HEAD ISLAND UNTIL THE ALL CLEAR MESSAGE IS GIVEN FROM EMERGENCY OFFICIALS) 

We understand the communities desire for information and we will do our best to communicate to you as accurately and effectively as possible while we work re-establish community services. At this time, there is no time frame estimated to reestablish these services, but we will keep you updated to the best of our abilities on the status of our services as they are restored.

Thank you,

Amanda Sutcliffe-Jones
CSA Director of Communications

Dear Sea Pines Property Owners,

Our area remains under a mandatory hurricane evacuation order. Hurricane Irma has been downgraded to a tropical storm as of this morning, but continues to bring inclement weather to our area. Beaufort County is presently under a flash flood warning. 4-6 feet of storm surge inundation, 4-8 inches of rain are forecasted for our area. To view weather updates here.

Latest Updates:

• CSA email communication system- Click here to sign up for emails from CSA
• CSA Hurricane Hotline 1-866-671-3822 (EVAC) This phone line will play a recorded message with pertinent updates.
• Our website: www.SeaPinesLiving.com/HurricaneIrma
• Our Facebook page at www.facebook.com/SeaPinesLiving

CSA will continue to provide updates as they become available. Please stay safe.

Thank you,

Amanda Sutcliffe-Jones

CSA Director of Communications

UPDATE AS OF 1:23 PM Sunday September 10th, 2017

• All CSA events from now until 9/15/17 are cancelled. The Sea Pines ARB office and the CSA Administration offices are closed and will remain closed until further notice.
• The advance team consisting of Sea Pines Security and CSA Maintenance staff will relocate to Bluffton, SC effective at 4:00 PM and will return to Sea Pines as soon as permitted by emergency officials.
• Sea Pines gate pass sales have stopped as of 11:00 PM on 9/8/17.

• Sea Pines Security is no longer manning the gates however security is patrolling the community until 4PM today. After 4 PM today our advance team must evacuate to our mobile command center located in Bluffton, SC (Emergency & medical personal will still be able to access the community at all times.)
• Our security dispatch staff has evacuated to safety, the Sea Pines Security Dispatch line (843-671-7170) is now being forwarded to the CSA Hurricane Hotline (1-866-671-EVAC), a recorded message update will be played. Please contact the Beaufort County Emergency Management by calling 911, to report an emergency.
• CSA will continue to provide updates as they become available.

• At 3:30 PM today Sheriff P.J. Tanner will hold a press conference to provide on update on Hurricane Irma. Click here (https://www.youtube.com/channel/UCeFvudNHgf7avPwlpqvu6FA) to view a link to the press conference once it is made live at 3:30 PM.

• The Beaufort County Sheriff’s Department has issued a mandatory curfew for the following Beaufort County barrier islands: Hilton Head Island, Daufuskie Island, Harbour Island, Fripp Island & Hunting Island from 7:00 PM-7:00 AM Saturday, Sunday and Monday.

• Hilton Head Island Hospital’s Emergency Room has suspend services. The emergency rooms at the Beaufort Memorial Hospital and Coastal Carolina Medical Center remain open.

• Tolls for the Cross Island are open and the toll fees have been lifted during the evacuation.
• Road blocks are in place and residents and guests will no longer be able to enter or re-enter Hilton Head Island until the evacuation order is lifted.
• The Red Cross will have two shelters available within Beaufort County for those evacuating the barrier islands. Those shelters are open at this time and located at Bluffton High School located at 12 H. E. McCracken Drive in Bluffton and Battery Creek High School located at 1 Blue Dolphin Drive in Burton. The Red Cross has a shelter open in Jasper County located at Ridgeland-Hardeeville High School (250 Jaguar Trail, Ridgeland).

• 1. Orange – Security Personnel
• 2. Green – Personnel providing life support services to first responders
• 3. Brown – Support staff for Orange and Green

UPDATE AS OF 7:15 PM Saturday September 9th, 2017

UPDATE AS OF 3:25 PM Saturday September 9th, 2017

South Carolina Governor Henry McMaster has issued a mandatory evacuation order of the following Beaufort County barrier islands: Hilton Head Island, Daufuskie Island, Harbour Island, Fripp Island & Hunting Island.

Sea Pines is also included in this mandatory evacuation order which is currently in effect as of 10:00 AM today (Saturday September 9th, 2017) .Click here to view the Governor’s press conference from 7:45 PM yesterday.

Sea Pines Property owners are highly encouraged to evacuate as soon as possible as traffic delays could occur and should be expected.

Property Owners are encouraged to prepare their homes prior to evacuation: secure all outdoor items including furniture, decorations, and flags, close and lock doors and windows, return trash cans to proper holding place or secure inside, bring copies of important documents in a water

As of 10:00 AM today (9/9/17) the Beaufort County Sheriff’s Office has confirmed that road blocks are in place and residents and guests will no longer be able to enter the affected barrier islands, until the evacuation order is lifted. (View road block update here)

The Red Cross will have two shelters available within Beaufort County for those evacuating the barrier islands. Those shelters will be: Bluffton High School located at 12 H. E. McCracken Drive in Bluffton and Battery Creek High School located at 1 Blue Dolphin Drive in Burton. The Red Cross storm shelters will be open Sunday Morning at 9:00 AM.

The Red Cross will have a shelter open in Jasper County at 10:00 AM this morning, this shelter is located at Ridgeland-Hardeeville High School (250 Jaguar Trail, Ridgeland).

South Carolina Governor Henry McMaster will hold a press conference at 2:00 p.m., September 8th, regarding an update on Hurricane Irma and it’s potential impacts to South Carolina.

The press conference will be live from the South Carolina Emergency Management Division (SCEMD).

Visit https://www.scetv.org/ to view the live press conference once it begins at 2PM.

Hurricane Irma is expected to impact our area beginning Sunday. South Carolina Governor Henry McMaster is excepted to issue a mandatory evacuation of Beaufort County (to include Hilton Head Island and Sea Pines) beginning at 10:00 AM on Saturday September 9th, 2017.Click here to view that press conference from 2:00 PM today.

Sea Pines Property owners are highly encouraged to evacuate prior to 10:00 AM on Saturday September 9th, 2017 as traffic delays could occur and should be expected.

SCEMD: Know Your Zone
SCDOT: Evacuation Routes
Travel Information from the SC Emergency Mgmt. Division (Click here)

Property Owners are encouraged to prepare their homes prior to evacuation: secure all outdoor items including furniture, decorations, and flags, close and lock doors and windows, return trash cans to proper holding place or secure inside, bring copies of important documents in a water tight container.

NOAA/NWS- 2017 Hurricane Guide

Effective 4:30 PM Today (Thursday 9/7/17) Until further notice, all CSA events for the remainder of this week as well as those scheduled next week 9/11-9/15/17 are cancelled. The Sea Pines ARB office are closed and will remain closed until further notice.

Effective 12:00 Noon Tomorrow (Friday 9/8/17) The CSA Administration office will close and will remain closed until further notice.

Sea Pines Security, Dispatch & Maintenance we still on site making preparations for the Hurricane. Notice will be sent out when final CSA staff members leave Sea Pines for the evacuation.

Effective 10:00 AM on Saturday 9/9/17:  Gate access into the Sea Pines Community will be restricted to Sea Pines Property Owners and those who hold a pass. CSA Sea Pines Welcome Center Pass Office will stop selling gate passes to non-essential personnel at 10:00 AM on 9/9/17. (Emergency & medical personal will still be able to access the community at all times.)

Effective 10:00 AM on Saturday 9/9/17: Sea Pines Security will begin moving through the Sea Pines community utilizing their patrol cars PA systems to notify the community of the official evacuation order, advising citizens to evacuate immediately.

The Sea Pines Security Dispatch line (843-671-7170) is still taking calls at this time. We will update you when the dispatch line will no longer be in service due to the evacuation.

Please be patient with all emergency services, their website and providers. If numbers or websites are busy, please try back again.

Beaufort County residents and guests are urged to plan ahead and stay up-to-date with developments on Hurricane Irma through the National Weather Service (NWS) Charleston http://www.weather.gov/chs/. The NWS provides updates at 2:00 am, 5:00 am, 8:00 am, 11:00 am, 2:00 pm, 5:00 pm, 8:00 pm and 11:00 pm.

South Carolina Gov. Henry McMaster declared a State of Emergency yesterday, allowing for state agencies to coordinate efforts if a weather emergency arises.  Click here to watch his press conference from yesterday.

• Please make sure you have your hurricane plan in place.
• Review the Citizens Guide to Emergency Preparedness (English or Spanish) by clicking here.
• Sign up for Emergency Alerts from the Town of Hilton Head by clicking here.
• For weather updates visit the Town of Hilton Head Island http://www.hiltonheadislandsc.gov/publicsafety/hurricane/stormupdates.cfm an
  d from the National Hurricane Center at
  http://www.nhc.noaa.gov/